Frequently Asked Questions (FAQ)

1. What types of hair tools do you offer?
   We offer a wide range of professional-grade hair tools including hair dryers, straighteners, curling irons, hot air brushes, diffusers, and more to suit all hair types and styling needs.
2. Are your products safe to use on all hair types?
   Yes, our hair tools come with adjustable heat settings to accommodate different hair types, from fine and delicate to thick and coarse hair.
3. Do you offer warranties on your products?
   Yes, most of our hair tools come with a manufacturer’s warranty. Please check the specific product page for detailed warranty information.
4. How long does shipping take?
   Shipping times vary based on your location. Typically, orders within the United States are delivered within 5-7 business days.
5. Can I track my order?
   Yes! Once your order is shipped, we will send you a tracking number via email so you can monitor its delivery status.
6. What is your return policy?
   We accept returns within 30 days of purchase. Products must be unused and in their original packaging. Please contact our customer service team at [email protected] to initiate a return.
7. How can I contact customer support?
   You can reach us by phone at +1 870-349-1548 or email us at [email protected]. Our customer service team is available Monday to Friday, 9 AM to 5 PM AK Time.
8. Do you offer international shipping?
   Currently, we only ship within the United States. We hope to expand our shipping options in the near future.